07.05.2013 21:13

Successful outcomes for direct marketers at the first UPU plenary of 2013

FEDMA is pleased to announce successful outcomes within the Consultative Committee (the voice of postal users), other bodies and on 3 key topics. >> Read more

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18.02.2013 10:58

Value Postal Users Voice within UPU

FEDMA recently played an active role to defend and promote the voice of users at the Universal Postal Union

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Online Privacy Policy

FEDMA understands your need for online privacy and knows that privacy is also an important issue for you. That is why we do our best to respect your privacy when you use this website.

Collection and use of personal data
Personal data is compiled at several locations on the FEDMA website. The personal data may be collected via electronic forms which you must fill in when you order a product or service, subscribe to a newsletter, request information or take part in a survey or competition. Data may also be compiled when you use a service that is offered on the website.

The personal data you fill in via these channels is stored in files held by FEDMA AISBL under public law, Avenue Ariane 5, B-1200 Brussels. This data is used to provide you with the service or information that you requested, to improve service quality and to inform you about FEDMA products, services and special offers. The compiled data can be combined with data about your use of other FEDMA services which will allow us to tailor our offers more closely to your needs.

If you do not want to receive information about FEDMA products and services, please read the instructions at the end of this text on how to inform us of your wish for privacy. You have the right to consult and, if necessary, rectify your personal data. To do so, please send a dated and signed request to FEDMA Legal Services at the address given below.

If your personal data needs to be changed, we invite you to submit your change request via our website using the contact form. We will amend your data as soon as possible based on your request and the information you provide us.

Protection
The databases in which your data is stored are protected against unauthorized access.

Third parties acting on FEDMA’s behalf may be given access to FEDMA's files. Such third parties only have access to this data on a need-to-know basis to enable them to complete their assignments for FEDMA. Otherwise the collected data is not disclosed to third parties unless explicitly specified or the communication of your data is required by law.

Cookies
Cookies are used on this website. A cookie is a file that is sent from the website server to your computer’s hard drive when you consult the website. The code contained in the cookie makes it possible to identify your PC the next time you visit the site. Cookies are used to store information which can make it easier for you to use this website: for example, they enable your language choice to be registered, so that you are automatically routed to that language the next time you visit the site. Cookies are also used to tailor the website to your interests.

If you do not want to accept any cookies, you can reject them via your browser settings.

Cookies are also used in the e-Services section of this website to personalize use of the member services and to check your identity carefully when you ask for access to member information. These cookies are necessary to ensure that the e-Services function properly. If you refuse these cookies, certain parts of our website may no longer be accessible to you.

Connection data
FEDMA also registers information about the connection you make to our website and about the software you use to accomplish this. This information includes your IP address, the time of your visit to the website, the type of browser you use and the pages you visit. This data is used to create anonymous statistics and improve the quality of our website and service through analyses of your surfing behavior on our website.

If you log in via the member-Services part of the website, we can use the data about your surfing behavior to offer you a more personalized selection of services and products which are better tailored to your specific needs.

Hyperlinks
This website may contain hyperlinks to websites which are not managed by FEDMA. Such hyperlinks are provided purely for information. When consulting such websites, we recommend that you carefully read their privacy policy. FEDMA cannot be held liable for the policy, content or practices of the managers of third party websites.

To opt for privacy

You are a FEDMA member:

You can call the number +32 2 7794268 to inform us of your choice concerning the information about the FEDMA products and services.
You can call the same number if you do not want your data to be shared with third parties of FEDMA.

If you have member-Services access on the FEDMA website, you can inform us of your choice with regard to commercial e-mails via the contact form.

You are not a FEDMA member:

You can call the following numbers to inform us of your wish for privacy: +32 2 7794268 for private persons, professionals and SMEs, for medium-sized and large companies and public institutions.

Our address:
FEDMA AISBL -
Federation of European Direct and Interactive Marketing
Legal Services
Avenue Ariane 5, 4th floor
B-1200 Brussels